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Three lessons for designing for the whole world: Margaret Gould Stewart at TED2014

Originally posted on TED Blog:

Margaret Gould Stewart. Photo: James Duncan Davidson

Margaret Gould Stewart. Photo: James Duncan Davidson

“What do you think of when I say the word design?” Margaret Gould Stewart, director of product design at Facebook, is here to talk about the kind of design that you normally don’t think about — the design of digital systems that are used by billions of people each day.

As examples, Steward reminds the audience that Google handles 1 billion searches per day. People upload to YouTube more in a single day than all of the US television networks broadcast in the last 5 years combined. Facebook transmits the photos, messages and stories of over 1.23 billion people, or about 1/6 of humanity.

“What’s really hard at designing at scale,” she says, “is that it requires a bizarre combination of two things, audacity and humility.” Audacity to believe that what you’re doing is important, and humility because it’s not about the designer’s portfolio…

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